Troubleshooting
Four essential checks
Build a practical routine you can verify. This educational guide is not a representation of a live application feature.
Verify the full address and intended recipient
Complete this check before proceeding. Pause and verify unfamiliar networks, permission requests or credential prompts.
Confirm the sending and receiving networks match
Complete this check before proceeding. Pause and verify unfamiliar networks, permission requests or credential prompts.
Review token, amount and network fees
Complete this check before proceeding. Pause and verify unfamiliar networks, permission requests or credential prompts.
Consider a small test transfer when appropriate
Complete this check before proceeding. Pause and verify unfamiliar networks, permission requests or credential prompts.